Toyota Service & Maintenance Ottawa


Bring your Toyota to the people who know it best

When you visit Tony Graham Toyota for service, you can count on us to take good care of you and your vehicle. Our team of dedicated Service Advisors and factory-trained Technicians is committed to delivering quality service using only Toyota Genuine Parts. We are committed to ensuring your continued satisfaction and surpassing your expectations to help you experience many years of driving enjoyment. It is our commitment to being “the best dealer you have ever done business with”.

Express Service

Toyota Express Service is designed to get you safely back on the road within a time commitment that fits your schedule. Expert Service Advisors customize each visit according to your vehicle’s mileage and recommended factory maintenance, including an oil & filter service and multi-point inspection. Wait for your vehicle in a dedicated customer lounge, and enjoy complimentary coffee, TV and WiFi.

Our Express Service Hours are:

Monday-Thursday: 7:00am – 9:00pm

Friday: 7:00am – 7:00pm

Saturday: 8:00am – 3:00pm (Oct 5 to Dec 12 only – otherwise closed)

Sunday: Closed

Booking Maintenance or Repair Service

We recommend appointments whenever possible. For your convenience, we offer on-line service appointment booking, or you can call (613) 225-1212. With or without an appointment, when bringing your vehicle in for service please drive directly up to the Service department entrance doors and honk your horn to enter. When picking your vehicle up, you can go directly to the Service counter.

Late-night and Early-bird Drop Off

If you can’t drop your vehicle off during our regular service hours, you can still drop off your vehicle after hours in one of the adjacent parking lots; fill out an envelope located in the box on the Service door, enclose your keys and drop the envelope through the slot.

“Open Door” policy

We want you to feel comfortable trusting your vehicle to us. Our Open Door Policy means that if you ever have any questions about the work we’re doing on your vehicle, or don’t understand any aspect of the servicing, we’ll let you see first-hand what we are doing, and why. Please feel free to contact our Service Manager, Mr. Sam Gueli, with any questions or concerns you may have at (613) 225-1212 or via email at