Things To Know & What To Do
Should you be involved in a collision, the following information will assist you when reporting the details of the accident to the police and in your communications with your insurance company.
| Stay Calm: | Make sure no one is injured. If there are injuries, call for assistance immediately. |
| Report the Accident Immediately: | A police report will assist in filing an accident claim with your insurance company. |
| Make a Sketch of the Accident Site: | A sketch of the site showing the position of all vehicles and people involved will help when reporting details of the accident. |
| Exchange Information: | Get appropriate information (name, address, phone, insurance, etc.) from all parties involved - including witnesses. |
| Don't Sign a Tow Authorization: | Insist that your vehicle be taken to the Tony Graham Collision Centre. |
| Know Your Rights: | Contact your insurance company as soon as possible after the accident. Your insurance company may wish to direct you to a body shop they know and trust for a repair estimate. Make sure your insurance company knows that you expect the repair to be carried out using Genuine Toyota Collision Parts. Make sure your insurance company knows that you expect your vehicle to be restored to its pre-accident condition at the Tony Graham Collision Centre by Toyota-trained technicians. |
Our preferred towing company is Kornell's Towing, phone number is 613.727.5624.
Being one of Ottawa regions largest and most prominent towing companies, Kornell's Towing is able to ensure that the "Toyota Experience" is maintained for our clients dealing with the Tony Graham Collision Centre. With multiple trucks and flat beds, Kornell's is well able to handle any dynamics that might result from your vehicle being in an accident.
You have had an emotional experience by getting into an accident. You do not need to be worried about the safety and security of your Toyota automobile while being transported to our collision centre. By utilizing our one "authorized" towing agency, we are able to ensure that the "Toyota experience" is maintained throughout your dealings with our preferred vendors in an effort to reduce your concerns and issues in a time when you have had too much to think about already.
While your Toyota vehicle is in being serviced, we have organized, for your convenience, partnerships with both Enterprise and Hertz rental cars in the event you require a rental vehicle.
If you have an extended warranty from Toyota with "rental coverage", and are in for a warrantable item, see why we, at Tony Graham Lexus Toyota, ensure your total satisfaction by using our authorized rental agencies.
Whatever your reasons are for needing a vehicle, we suggest either Hertz or Enterprise rental cars. Contact our qualified service advisors for details.
